Frequently Asked Questions

Uber/Uber Eats

How do I use my Uber®/Uber Eats voucher?

1. You will be required to download the Uber app to use this reward Uber voucher. All Uber rides need to be booked via the Uber app.

2. Open UBER > Payments > Promotions > Add Promo Code.

3. Only one individual Uber ride/Uber Eats voucher may be used per ride.

How long is my Uber®/Uber Eats digital voucher valid for?

Your Uber® /Uber Eats voucher is valid for 2 months.

What if my Uber® ride is more than the voucher value?

Should the Uber® ride be more than the value of the individual Uber ride voucher, you will be required to pay in the difference of the cost.

What if my Uber® ride is less than the voucher value?

Should the full value of the individual Uber® ride voucher not be used on a single Uber ride, the remaining balance will reflect in your wallet for a period of three years.

Where can I view my Uber®/Uber Eats digital voucher code/s?

When you redeem, your individual Uber® /Uber Eats digital voucher code/s can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on this platform for the period of 30 days after you receive your pin.  For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

Checkers

How do I use Checkers my voucher?
  1. Present your voucher code to the cashier at check-out.
  2. Please note that you're required to spend the full amount in one transaction in order to redeem the voucher.
  3. Alternatively you may load it onto a gift card in-store and spend any amount until the full amount is used.
How long is my Checkers voucher valid for?

The voucher will not expire until the full value is redeemed or date after three years after the date of issue, whichever occurs first.

What happens if full amount of Checkers voucher is not used?

The voucher will not expire until the full value is redeemed or date after three years after the date of issue, whichever occurs first.

Where can I view my Checkers voucher?

When you redeem, your individual Checkers digital voucher code/s can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on this platform for the period of 30 days after you receive your pin.  For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

Airtime

How long is my Airtime valid for?

Your voucher is valid for 3 years.

How do I use my Airtime voucher?

Airtime is automatically loaded to the customers mobile number. Airtime can be loaded to both contract and pay as you go mobile numbers.

Where can I view my Airtime voucher?

Airtime will be loaded automatically to the number provided on login.

PEP

How do I use my PEP voucher?

1. The electronic vouchers can only be used as tender in-store at the point of sale. 

2. Present your 13 digital Pep Pin to the cashier at point of sale.

3. Your electronic voucher will be printed for us and/or applied to your cart at point of sale

4. The  electronic voucher may not be redeemed for cash and no credit balance will be given as cash. 

5. The electronic vouchers are not refundable. 

6. The electronic voucher is cash and if lost, stolen, sent to the incorrect person or the till slip fades, it is the customer’s responsibility and Pep will not be liable for any loss suffered. 

7 .Should you need assistance in-store redeeming your voucher, please ask to speak to the Manager on duty.

How long is my PEP electronic voucher valid for?

Your PEP voucher is valid for 3 years.

Can I use more than one Pep electronic voucher?

Yes, you may add more than one PEP voucher at point of sale,

What happens if full amount of Pep voucher is not used?

You will receive a new PEP voucher for the remaining balance.

Where can I view my PEP voucher?

When you redeem, your individual PEP voucher code/s can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on this platform for the period of 30 days after you receive your pin.  For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.